All Systems Operational

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System Status for Mux (https://mux.com).

Uptime over the past 90 days. View historical uptime.
Mux Dashboard ? Operational
Mux Docs ? Operational
Mux Video - VOD ? Operational
Mux Video - Live ? Operational
Mux Data - Data Collection ? Operational
Mux Data - Engagement Counts API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 9, 2025

No incidents reported today.

Jul 8, 2025
Engagement Counts API not reporting view counts
Resolved - This incident has been resolved.
Jul 8, 21:33 UTC
Update - We are continuing to monitor for any further issues.
Jul 8, 20:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 19:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 19:23 UTC
Update - Mux Data reported 0 views and 0 viewers for all customers between 18:46 - 19:02UTC. Select customers have been affected since July 7th 18:30UTC and continue to be affected. We are investigating the issue for those customers.
Jul 8, 19:20 UTC
Investigating - We are currently investigating the issue.
Jul 8, 18:56 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Issues with VOD ingest of audio with high bit depth
Resolved - This incident has been resolved.
Jun 25, 23:04 UTC
Update - We are continuing to monitor for any further issues.
Jun 25, 22:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 22:29 UTC
Identified - We are currently investigating an issue where audio with high bit depth (24 bit audio) and mono regardless of bit depth is corrupted on ingest in some cases. We have identified the cause and are preparing a fix. We will share updates as progress is made.
Jun 25, 21:07 UTC
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