All Systems Operational

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System Status for Mux (https://mux.com).

Uptime over the past 90 days. View historical uptime.
Mux Dashboard Operational
Mux Docs Operational
Mux Video - VOD Operational
Mux Video - Live Operational
Mux Data - Data Collection Operational
Mux Data - Engagement Counts API Operational
90 days ago
100.0 % uptime
Today
Mux Player - Embeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 3, 2026

No incidents reported today.

Feb 2, 2026
Corruption on some segments of some videos
Resolved - This incident has been resolved.
Feb 2, 02:00 UTC
Monitoring - We have completed the remediation steps for impacted assets and will be monitoring.
Feb 1, 16:59 UTC
Update - A fix has been implemented to address the issue for new assets, and our team is working through any remaining affected assets. We will post further updates as we have them.
Jan 30, 18:59 UTC
Identified - We have identified the cause of this issue and our team is working on a fix.
Jan 29, 20:40 UTC
Investigating - We are investigating an issue that causes some audio or video segments to be corrupt, causing playback quality degradation on affected assets.
Jan 29, 18:07 UTC
Feb 1, 2026
Monitoring dashboard data delayed
Resolved - This incident has been resolved.
Feb 1, 23:20 UTC
Monitoring - We've taken corrective action and are monitoring the results. Tail latencies have fully recovered.
Feb 1, 22:25 UTC
Update - Elevated latency in the processing of incoming monitoring data began approximately 21:35 UTC. This impacted most customers that have access to monitoring data. Latency has starting improving, and we continue to investigate root cause.
Feb 1, 22:17 UTC
Investigating - We are investigating an issue where monitoring data is significantly delayed
Feb 1, 21:56 UTC
Jan 31, 2026

No incidents reported.

Jan 30, 2026
Jan 29, 2026
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Delayed data in Mux Data Monitoring dashboard and APIs
Resolved - This incident has been resolved.
Jan 25, 13:09 UTC
Monitoring - Our team has implemented a fix to resolve the issue and is monitoring the situation.
We'll post an update as soon as the issue is fully resolved.
Jan 25, 12:08 UTC
Investigating - We are currently investigating errors in Mux Data, that are impacting some customers' metric collection, beginning at approximately 0935 UTC. We apologize for the inconvenience and will share an update once we have more information.
Jan 25, 10:42 UTC
Jan 24, 2026

No incidents reported.

Jan 23, 2026
Elevated Livestream Errors
Resolved - This incident has been resolved.
Jan 23, 06:06 UTC
Update - We are continuing to monitor for any further issues.
Jan 23, 01:50 UTC
Monitoring - The issue has been identified and a fix has been implemented. We will continue to monitor.
Jan 23, 01:34 UTC
Investigating - We're experiencing an elevated level of Livestream connection errors and are currently looking into the issue.
Jan 23, 00:57 UTC
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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