Resolved -
This incident has been resolved.
Jul 13, 19:48 UTC
Monitoring -
A fix has been implemented and we are monitoring the results
Jul 13, 19:02 UTC
Update -
The engineering team have identified the issue and are working towards resolution. Error rates are improving.
Jul 13, 18:39 UTC
Investigating -
We are investigating an increase in errors when delivering images, subtitles, and storyboards. Video ingest and playback is not affected.
Jul 13, 18:07 UTC