All Systems Operational

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System Status for Mux (https://mux.com).

Mux Dashboard ? Operational
Mux Docs ? Operational
Mux Video - VOD ? Operational
Mux Video - Live ? Operational
Mux Data - Data Collection ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dashboard and API database maintenance Mar 21, 2024 05:00-06:00 UTC
The Mux Engineering team is performing preventative maintenance on a Mux Data database that is expected to have a minor customer impact for a brief period. The expected impact to customers includes the following:

- Mux Data beacons with error types previously unknown to Mux Data will all be added to the same "unknown" category instead of creating a new category. Errors with existing types will continue to operate normally.

- New threshold alerts will not be created or fire. Existing alerts will still be readable from the dashboard. New alert rules cannot be created, but existing alert rules can continue to be viewed from the dashboard.

- API requests for metrics that include a filter for Error Type may fail for a short period of time during this window. This includes /data/v1/errors as well.

We expect the impact to last up to 30 minutes during the maintenance window.

Maintenance Start: 05:00 UTC on 2024-03-21

Maintenance End: 06:00 UTC on 2024-03-21

All other parts of Mux Data including metrics & monitoring should be unaffected. There will be no impact to the Mux Video products.

Posted on Mar 14, 2024 - 22:43 UTC
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024
Resolved - This incident has been resolved.
Mar 11, 21:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 11, 21:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 11, 19:54 UTC
Investigating - We are currently investing delays in Webhooks being sent.
Mar 11, 19:30 UTC
Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.