All Systems Operational

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System Status for Mux (https://mux.com).

Uptime over the past 90 days. View historical uptime.
Mux Dashboard Operational
Mux Docs Operational
Mux Video - VOD Operational
Mux Video - Live Operational
Mux Robots Operational
Mux Data - Data Collection Operational
Mux Data - Engagement Counts API Operational
90 days ago
100.0 % uptime
Today
Mux Player - Embeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 8, 2026
Elevated API errors and webhook delivery latency
Resolved - From 03:08UTC to 03:14UTC we saw increased request error rates and webhook delivery latency increases. The issue is mitigated and systems are operating normally.
May 8, 03:44 UTC
May 7, 2026
Elevated errors in Mux Data Historical metrics
Resolved - This incident has been resolved
May 7, 23:41 UTC
Monitoring - Our team has implemented a fix and we are monitoring the results.
We’ll post an update as soon as the issue is fully resolved.
May 7, 23:18 UTC
Identified - Our team has identified the cause of elevated Data Historical metrics errors and is actively working on a fix.

We’ll continue to share updates as we have them.
May 7, 22:39 UTC
Investigating - We are currently investigating errors in Mux Data historical metrics beginning at approximately 22:08 UTC. We apologize for the inconvenience and will share an update once we have more information.
May 7, 22:32 UTC
May 6, 2026
Elevated rebuffering and playback failures
Resolved - This incident has been resolved.
May 6, 18:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 17:42 UTC
Identified - The issue has been identified and a fix is being implemented.
May 6, 16:41 UTC
Investigating - We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.
May 6, 16:36 UTC
May 5, 2026
Elevated rebuffering and startup times for some on-demand assets and live streams
Resolved - This incident has been resolved.
May 5, 20:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 19:50 UTC
Identified - The issue has been identified and a fix is being implemented.
May 5, 19:18 UTC
Investigating - We are currently investigating the issue
May 5, 18:52 UTC
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Mux Data Delayed Views for EU customers
Resolved - This incident has been resolved.
Apr 30, 03:30 UTC
Monitoring - Our pipeline latency is resolved and we are caught up as of 1:50 UTC
Apr 30, 02:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 30, 01:03 UTC
Investigating - Mux Data Views for EU customers are delayed beginning 22:53 UTC. We are investigating
Apr 30, 00:22 UTC
Apr 29, 2026

No incidents reported.

Apr 28, 2026
Mux Data Pipeline Latency for EU Customers
Resolved - This incident has been resolved.
Apr 28, 17:33 UTC
Monitoring - We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.
Apr 28, 16:22 UTC
Investigating - We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating
Apr 28, 16:05 UTC
Issues downloading MP4 assets
Resolved - This incident has been resolved.
Apr 28, 03:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 20:09 UTC
Investigating - Small percentage of static rendition downloads. We are currently investigating this issue.
Apr 27, 20:08 UTC
Apr 27, 2026
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

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