All Systems Operational

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System Status for Mux (https://mux.com).

Uptime over the past 90 days. View historical uptime.
Mux Dashboard Operational
Mux Docs Operational
Mux Video - VOD Operational
Mux Video - Live Operational
Mux Robots Operational
Mux Data - Data Collection Operational
Mux Data - Engagement Counts API Operational
90 days ago
100.0 % uptime
Today
Mux Player - Embeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Asset Creation Slowness in Certain Region
Resolved - The fix resolved the issue and asset creation back to operational.
Jul 21, 01:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 01:08 UTC
Investigating - We are currently investigating slowness in asset creation that affects limited number of assets in one of our North America cloud locations.
Jul 21, 00:57 UTC

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

video live and playback issues
Resolved - This incident has been resolved.
Jul 16, 17:07 UTC
Update - All customer impact has been mitigated. Traffic remains directed away from the affected infrastructure while we work with our cloud provider on the underlying issue. We will remain in this state until we have fully validated the issue is resolved and we can safely restore normal operation. Once normal operation is restored, we will update and close this incident accordingly.
Jul 16, 00:21 UTC
Update - We have identified service disruption in underlying cloud infrastructure in a single availability zone, which impacted a portion of video ingestion and playback. We have routed traffic away from the affected infrastructure and are continuing to monitor while we work with the service provider on resolution.
Jul 15, 21:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 21:06 UTC
Identified - Customers may experience issues with video live and/or playback. Root cause has been identified and fix is being worked on. More updates to come as we have it.
Jul 15, 19:13 UTC

Jul 15, 2026

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