All Systems Operational

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System Status for Mux (https://mux.com).

Mux Dashboard ? Operational
Mux Video - VOD ? Operational
Mux Video - Live ? Operational
Mux Data - Data Collection ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2020

No incidents reported today.

Sep 21, 2020

No incidents reported.

Sep 20, 2020
Resolved - This incident has been resolved.
Sep 20, 03:40 UTC
Monitoring - All live streaming is functioning as expected, and we continue to monitor the system.
Sep 20, 02:22 UTC
Investigating - We are currently investigating an issue where you might experience issues attempting to start a live stream. All playback is functioning as expected, while your encoder might encounter errors trying to start a live stream.
Sep 20, 02:21 UTC
Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Resolved - This incident has been resolved.
Sep 15, 20:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 18:34 UTC
Update - We are continuing to investigate this issue.
Sep 15, 18:10 UTC
Investigating - We are investigating an increase in error rates and increased request latency on live streams and some on-demand videos.
Sep 15, 17:57 UTC
Sep 14, 2020
Resolved - This incident has been resolved.
Sep 14, 16:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 15:31 UTC
Investigating - We are currently investigating an increases in errors for ingesting and playing back live and on-demand content.
Sep 14, 15:24 UTC
Sep 13, 2020
Resolved - This incident has been resolved.
Sep 13, 19:34 UTC
Monitoring - A fix has been implemented and all data is accurate at this time. We continue to monitor the situation.
Sep 13, 18:32 UTC
Identified - The issue has been identified and we are applying a fix. At this time you may still see some incomplete data in the Real-time Dashboard while we implement the fix.
Sep 13, 17:48 UTC
Investigating - We are currently investigating an issue in presentation of real-time data in the Mux Data Dashboard. All data collection is unaffected, but you might see inconsistent or incomplete data at times in the Real-time Dashboard
Sep 13, 17:44 UTC
Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020
Resolved - This incident has been resolved.
Sep 8, 21:05 UTC
Monitoring - A fix has been implemented for this issue, and all data displayed in the Realtime Dashboard and Realtime API are now up to date. There was no loss of data during this incident. We will continue to monitor the system actively.
Sep 8, 19:55 UTC
Identified - We have identified the issue causing the delay in data presentation and are implementing a fix at this time.
Sep 8, 19:23 UTC
Investigating - We are currently investigating an issue where the Realtime Dashboard is not displaying the most recent information. All Data collection is functioning correctly, there is just a delay in exposing the data in real-time, resulting in incomplete data from 19:17 UTC.
Sep 8, 19:21 UTC