All Systems Operational

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System Status for Mux (https://mux.com).

Mux Dashboard ? Operational
Mux Docs ? Operational
Mux Video - VOD ? Operational
Mux Video - Live ? Operational
Mux Data - Data Collection ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Resolved - This incident has been resolved.
Aug 5, 17:45 UTC
Monitoring - The team have implemented a fix and are monitoring the results.
Aug 5, 16:42 UTC
Investigating - We are investigating some Mux Data dashboard pages loading slowly or returning errors.
Aug 5, 15:41 UTC
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022
Resolved - This incident has been resolved.
Jul 30, 10:10 UTC
Monitoring - A fix has been implemented and we are monitoring the system for performance. All data is complete
Jul 30, 08:43 UTC
Investigating - We are currently investigating an issue where the data returned by the Delivery Usage API is incomplete for timeframes after 17:00 UTC on July 29. Data before this time is complete and accurate, and we will provide updates as we have them.
Jul 30, 08:18 UTC
Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022
Resolved - This incident has been resolved.
Jul 27, 20:55 UTC
Monitoring - The data for the affected timeframe has been backfilled, so all customers should see the complete set of data in Mux Data.

Our team continues to monitor the systems to ensure functionality.

Jul 27, 20:16 UTC
Identified - We have identified (and patched) an issue where a small number of Mux Data customers may see incomplete data in the dashboard for the time range between 17:26:00 UTC and 18:04:00 UTC. Our team is working on backfilling this time range with the complete data, and will post an update when that is complete.
Jul 27, 18:30 UTC
Jul 26, 2022
Resolved - This incident has been resolved.
Jul 26, 03:48 UTC
Identified - During processing of delivery usage information, we encountered an issue that resulted in partially incomplete data available through the Delivery Usage API for the hours of 02:00 to 06:00 UTC on July 18th. For those hours, the data returned may be slightly lower than the actual usage that occurred.

Our team is working on backfilling and correcting those hours, and we will update here when that backfill is complete. All other time ranges return complete and accurate data from the Delivery Usage API.

Jul 18, 16:50 UTC