All Systems Operational

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System Status for Mux (https://mux.com).

Uptime over the past 90 days. View historical uptime.
Mux Dashboard Operational
Mux Docs Operational
Mux Video - VOD Operational
Mux Video - Live Operational
Mux Robots Operational
Mux Data - Data Collection Operational
Mux Data - Engagement Counts API Operational
Mux Player - Embeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 22, 2026

No incidents reported today.

Oct 21, 2026

Mux Data Collection Latency
Resolved - This incident has been resolved. For a subset of customers, our ingestion pipeline was unresponsive to incoming beacons at 22:04 UTC. While our SDKs are programmed to retry, there is the potential for delayed or lost beacons at and around that time. Delayed/lost beacons would disrupt our realtime metrics and alerting. Missing beacons may also result in some missing event data for views being generated at that time.
Oct 21, 23:47 UTC
Monitoring - The system has recovered at 22:28 UTC and we are monitoring the results.
Oct 21, 22:51 UTC
Investigating - We are experiencing some latency in collecting beacons, beginning 22:04 UTC. Investigation is underway.
Oct 21, 22:21 UTC
Degraded VOD playback
Resolved - This incident has been resolved.
Oct 21, 22:04 UTC
Update - We are continuing to monitor for any further issues.
Oct 21, 21:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 21:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 21:31 UTC
Investigating - We’ve identified an issue tha is affecting on-demand (VOD) video playback for some customers. Some viewers may see failed or slow playback. Live streaming is not affected.
Oct 21, 21:30 UTC

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Elevated API Latency
Resolved - This incident has been resolved.
Oct 10, 00:05 UTC
Monitoring - The issue has been identified and it was related to our cloud provider hosting our API. API latency has returned to normal levels, and we’re continuing to monitor stability. We apologize for the disruption.
Oct 9, 23:21 UTC
Update - We are continuing to investigate this issue.
Oct 9, 23:04 UTC
Investigating - From 22:10 to 22:50 UTC we experience elevated latency for video routes, we are currently investigating the root cause.
Oct 9, 23:04 UTC

Oct 9, 2026

Oct 8, 2026

No incidents reported.

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