All Systems Operational

About This Site

System Status for Mux (https://mux.com).

Uptime over the past 90 days. View historical uptime.
Mux Dashboard Operational
Mux Docs Operational
Mux Video - VOD Operational
Mux Video - Live Operational
Mux Data - Data Collection Operational
Mux Data - Engagement Counts API Operational
90 days ago
100.0 % uptime
Today
Mux Player - Embeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 12, 2026

No incidents reported today.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
video clips audio loss
Resolved - Engineers have resolved the issue with clips not having audio. Any new clips will function as expected. Impacted clips created during the incident window are not retroactively corrected, but can be re-created from the original asset.
Mar 7, 01:57 UTC
Identified - A recent encoding change caused a mismatch in initialization metadata for some clips that were created in the last 24 hours. This would affect clips of assets created before Thursday, March 6 — 15:11 UTC that utilized "basic" or "premium" video_quality. A fix is currently being worked on.
Mar 6, 22:57 UTC
Mar 6, 2026
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Mux Data Monitoring Issues
Resolved - This incident has been resolved.
Mar 3, 08:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results. Latency has returned to normal.
Mar 3, 07:55 UTC
Identified - The issue has been identified and we are implementing a fix. Latency in the system is reduced, but still remains for some customers.
Mar 3, 07:42 UTC
Update - We are continuing to investigate and will post as soon as we know more.
Mar 3, 06:36 UTC
Update - We are continuing to investigate and are seeing significant latency in our collection pipeline.
Mar 3, 05:56 UTC
Investigating - We are currently investigating an issue with our Mux Data Monitoring collection pipeline. Data may be delayed or missing beginning 05:14 UTC
Mar 3, 05:29 UTC
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

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