All Systems Operational

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System Status for Mux (https://mux.com).

Mux Dashboard ? Operational
Mux Docs ? Operational
Mux Video - VOD ? Operational
Mux Video - Live ? Operational
Mux Data - Data Collection ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2023

No incidents reported today.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023
Resolved - This incident has been resolved. Live streams on the single affected pod in our EU region were impacted between 14:18 UTC - 14:55 UTC.
Dec 2, 16:10 UTC
Monitoring - Error rates on the affected pod in the EU region have returned to baseline, there is currently no customer impact; we continue monitoring.
Dec 2, 15:25 UTC
Investigating - We are currently investigating an issue with a small subset of live streams in our EU region, causing playback failures on affected streams.
Dec 2, 14:50 UTC
Dec 1, 2023

No incidents reported.

Nov 30, 2023
Resolved - This incident has been resolved.
Nov 30, 18:51 UTC
Monitoring - A fix has been implemented & we are monitoring the results. Low-latency live streams started before 16:59 UTC that have experienced playback issues will need to be restarted.
Nov 30, 17:11 UTC
Update - Our team has identified the issue and is actively rolling out a fix. We are starting to see recovery for a subset of users.
Nov 30, 16:49 UTC
Identified - Our team has identified the cause of some viewers not being able to view low-latency live streams, and is actively working on a fix.
Nov 30, 16:09 UTC
Update - Our team is continuing to investigate issues with viewing low-latency live streams.

We’ll continue to update you here.

Nov 30, 15:08 UTC
Investigating - We are investigating an issue with low-latency live streams, causing playback to fail.

We apologize for the inconvenience and will share an update once we have more information.

Nov 30, 14:34 UTC
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.