All Systems Operational

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System Status for Mux (https://mux.com).

Uptime over the past 90 days. View historical uptime.
Mux Dashboard ? Operational
Mux Docs ? Operational
Mux Video - VOD ? Operational
Mux Video - Live ? Operational
Mux Data - Data Collection ? Operational
Mux Data - Engagement Counts API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 20, 2025

No incidents reported today.

Jul 19, 2025

No incidents reported.

Jul 18, 2025
Video Storage Service Elevated Error Rate
Resolved - This incident has been resolved.
Jul 18, 19:03 UTC
Update - We are continuing to monitor for any further issues.
Jul 18, 16:33 UTC
Monitoring - Systems are recovering and we are being monitored
Jul 18, 16:26 UTC
Update - We are continuing to investigate this issue.
Jul 18, 15:49 UTC
Update - Currently observing degraded video delivery and elevated ingestion times.
Jul 18, 15:47 UTC
Investigating - We are currently investigating this issue.
Jul 18, 15:32 UTC
Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Live Health dashboard not showing health graphs
Resolved - This incident has been resolved.
Jul 10, 14:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 13:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 12:03 UTC
Investigating - We're investigating an issue causing live health data not to appear in the live health dashboard.

The processing and delivery of live streams is not affected.
Jul 10, 11:36 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Engagement Counts API not reporting view counts
Resolved - This incident has been resolved.
Jul 8, 21:33 UTC
Update - We are continuing to monitor for any further issues.
Jul 8, 20:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 19:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 19:23 UTC
Update - Mux Data reported 0 views and 0 viewers for all customers between 18:46 - 19:02UTC. Select customers have been affected since July 7th 18:30UTC and continue to be affected. We are investigating the issue for those customers.
Jul 8, 19:20 UTC
Investigating - We are currently investigating the issue.
Jul 8, 18:56 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

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