Mux Status

All Systems Operational

About This Site

System Status for Mux (https://mux.com).

Mux Dashboard Operational

Mux Docs Operational

Mux Video - VOD Operational

Mux Video - Live Operational

Mux Data - Data Collection Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

Mux Dashboard and API down

Resolved - This incident has been resolved.
Jun 9, 12:02 UTC

Monitoring - The issue has been mitigated and Mux Video and Data are working normally.
Jun 9, 11:25 UTC

Investigating - We're investigating an issue where the Mux Dashboard and API are returning errors.
Jun 9, 11:11 UTC

Jun 8, 2021

Overlay settings not working correctly for Live Streams and Direct Uploads

Resolved - This incident has been resolved.
Jun 8, 18:12 UTC

Monitoring - A fix has been implemented and Overlay Settings are working normally for both Live Streams and Direct Uploads.
Jun 8, 17:39 UTC

Identified - We have identified the issue causing Overlay settings issues, and are implementing a fix.
Jun 8, 15:34 UTC

Investigating - We're investigating an issue where `overlay_settings` are not correctly applied to Assets, when specified as a part of `new_asset_settings` on Live Streams.

We're investigating an issue where `overlay_settings` causes Asset uploads to error, when specified as a part of `new_asset_settings` on Direct Uploads.
Jun 8, 15:12 UTC

Content delivery failures

Resolved - This incident has been resolved.
Jun 8, 12:18 UTC

Monitoring - All content delivery is working as normal, we continue to monitor the health of the system
Jun 8, 11:21 UTC

Identified - Video playback failures have been mitigated, we continue to work to resolve an issue with image delivery.
Jun 8, 10:40 UTC

Investigating - We're currently investigating an issue where requests for Live and On-Demand video are failing causing playback failures.
Jun 8, 10:15 UTC

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

Incomplete data returned for the Delivery Usage API

Resolved - The data backfill has been completed, and all data points returned in the Delivery Usage API are now correct.
Jun 4, 16:26 UTC

Identified - We have identified an issue where data returned by the Delivery Usage API for data points after 2021-05-29 20:00UTC may be incomplete. Prior to this point in time, data is complete and accurate.
Jun 1, 17:59 UTC

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

May 31, 2021

No incidents reported.