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System Status for Mux (https://mux.com).

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On Tuesday, October 10th 2023, at 20:00 UTC, we will be deploying a change that disables support for TLS 1.0 or 1.1 in connections to webhook endpoints, as well as deprecating a number of insecure cipher suites. If you have any webhook endpoints that only communicate over TLS 1.0 or 1.1, these will cease to function, and you will need to update all connections to be compatible with TLS 1.2 or newer and secure cipher suites. For endpoints that support TLS 1.2 or newer, there is no anticipated impact.

TLS 1.0 and 1.1 have been formally deprecated as reliable cryptographic protocols by the IETF (https://therecord.media/ietf-officially-deprecates-tls-1-0-and-tls-1-1/) and all major browsers have dropped support for these protocols already. In an effort to constantly improve our security posture, we are deprecating support for TLS 1.0/1.1, and requiring secure cipher suites to be used.

Posted on Sep 06, 2023 - 23:14 UTC
Past Incidents
Sep 21, 2023

No incidents reported today.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Resolved - This incident has been resolved.
Sep 19, 21:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 20:13 UTC
Identified - The issue has been identified and our team is working on a fix.
Sep 19, 19:55 UTC
Investigating - We are currently investigating an issue affecting a small number of Mux Data customers, where data is incomplete in the Monitoring Dashboard and APIs.
Sep 19, 19:25 UTC
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.

Sep 7, 2023

No incidents reported.