Delayed webhooks for Mux Video

Incident Report for mux

Resolved

This incident has been resolved.

Posted Nov 12, 2021 - 17:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 12, 2021 - 01:27 UTC

Investigating

We are currently investigating intermittent high latencies on webhook deliveries, starting from 16:26 UTC. All ingest, streaming, and delivery is functioning as expected.

Posted Nov 11, 2021 - 17:00 UTC

This incident affected: Mux Dashboard, Mux Video - VOD, and Mux Video - Live.