Data Collection Degraded

Incident Report for mux

Resolved

This incident has been resolved.
Posted Mar 26, 2020 - 01:31 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 25, 2020 - 21:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 25, 2020 - 21:27 UTC

Identified

The issue has been identified and mitigated, we are continuing to take follow up actions to ensure stability.
Posted Mar 25, 2020 - 21:13 UTC

Investigating

We are currently investigating an issue with data collection affecting some customers, including realtime dashboards.
Posted Mar 25, 2020 - 20:54 UTC
This incident affected: Mux Dashboard and Mux Data - Data Collection.