Delayed Ingest and Elevated Error Rates

Incident Report for mux

Resolved

This incident has been identified and resolved, and we are taking additional steps to verify this issue won't reoccur.
Posted May 02, 2020 - 16:53 UTC

Monitoring

System performance has recovered and we are monitoring to ensure this issue doesn't reoccur
Posted May 02, 2020 - 16:17 UTC

Identified

We are investigating an issue causing some assets to be delayed transitioning to 'ready', and elevated video error rates on playback.
Posted May 02, 2020 - 15:53 UTC
This incident affected: Mux Video - VOD.