Possibly availability issues

Incident Report for mux

Resolved

This incident has been resolved

Posted May 17, 2024 - 01:48 UTC

Monitoring

Our systems are reporting healthy with no disruption of service. We will continue to monitor and post an update as soon as the issue is fully resolved.

Posted May 17, 2024 - 00:54 UTC

Update

Our systems are reporting healthy and we do not observe any active disruption to our services. However, there are currently ongoing service provider disruptions that we continue to monitor while a fix is in progress.

We will provide additional updates if we see any service impact.

Posted May 16, 2024 - 23:52 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 16, 2024 - 23:29 UTC

Investigating

We are currently investigating possible availability issues for Mux Video.

Posted May 16, 2024 - 23:20 UTC

This incident affected: Mux Dashboard, Mux Video - VOD, and Mux Video - Live.