Mux Video ingest and playback errors

Incident Report for Mux

Resolved

This incident has been resolved.

Posted Sep 14, 2020 - 16:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2020 - 15:31 UTC

Investigating

We are currently investigating an increases in errors for ingesting and playing back live and on-demand content.

Posted Sep 14, 2020 - 15:24 UTC

This incident affected: Mux Video - VOD and Mux Video - Live.