Partial loss in delivery usage data and billing data

Incident Report for mux

Resolved

There was a disruption in our ability to process a subset of delivery usage data that will reflect a reduced amount of delivered minutes from 15:18 until 17:40 UTC. Any minutes that were unable to be processed will not be billed. We apologize for any inconvenience.

Posted Nov 15, 2024 - 00:03 UTC

This incident affected: Mux Video - VOD and Mux Video - Live.