Data Processing Delays - Reporting Tools Affected

Incident Report for mux

Resolved

Data availability has returned to normal.
Posted Dec 22, 2017 - 18:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 22, 2017 - 05:42 UTC

Identified

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools for a subset of customers. We have identified an issue with one of our infrastructure providers and are working with them to restore functionality. No data has been lost and the system should be caught up shortly.
Posted Dec 21, 2017 - 21:52 UTC
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