Incomplete data for Video ingest and storage usage within the Mux Dashboard

Incident Report for mux

Resolved

This incident has been resolved.

Posted Jul 06, 2023 - 14:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 06, 2023 - 01:20 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 05, 2023 - 23:47 UTC

Investigating

We are currently experiencing an issue where the data returned for ingest and storage usage within the Billing pages of the Dashboard may be incomplete or under-reported.

Posted Jul 05, 2023 - 17:37 UTC

This incident affected: Mux Dashboard.