Incomplete data in Monitoring Dashboard and APIs for a small number of customers

Incident Report for mux

Resolved

This incident has been resolved.
Posted Sep 19, 2023 - 21:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2023 - 20:13 UTC

Identified

The issue has been identified and our team is working on a fix.
Posted Sep 19, 2023 - 19:55 UTC

Investigating

We are currently investigating an issue affecting a small number of Mux Data customers, where data is incomplete in the Monitoring Dashboard and APIs.
Posted Sep 19, 2023 - 19:25 UTC
This incident affected: Mux Dashboard and Mux Data - Data Collection.