Mux Data Monitoring Latency and Data Loss

Incident Report for mux

Resolved

This incident has been resolved.
Posted Oct 07, 2025 - 22:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2025 - 21:03 UTC

Update

In addition to latency monitoring latency, We have identified some potential loss of view data for customers between 20:30:00 - 20:44:00 UTC
Posted Oct 07, 2025 - 20:53 UTC

Identified

We are seeing latency for some customers between 20:26-20:40 UTC
Posted Oct 07, 2025 - 20:47 UTC
This incident affected: Mux Dashboard and Mux Data - Data Collection.