We have identified the issue as occurring when you add `mp4_support` to an asset while it is currently live. We will work on a fix to guard against this within our API, but in the meantime, make sure to include `mp4_support` within `new_asset_settings` of the live stream, or only add `mp4_support` to an asset after receiving the `video.asset.live_stream_completed` webhook event.
All MP4s created from complete live streams are created with the full duration.
Posted Jun 18, 2020 - 04:16 UTC
We are currently investigating an issue where some static rendition MP4s created from live streams are truncated, resulting in MP4s that work, but are shorter than expected.