RTMP and SRT live stream disconnects

Incident Report for mux

Resolved

This incident has been resolved.

Posted Nov 05, 2026 - 01:02 UTC

Update

This incident has been resolved.

Posted Nov 05, 2026 - 01:02 UTC

Monitoring

A fix was applied to production and we are monitoring the system.

Posted Nov 05, 2026 - 00:49 UTC

Update

We have tested a fix for this issue and are working on rolling it out to production.

Posted Nov 04, 2026 - 23:38 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 04, 2026 - 23:25 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 04, 2026 - 22:52 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 04, 2026 - 22:24 UTC

Investigating

We are experiencing a small number of RTMP and SRT live streams disconnecting; most are reconnecting automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.

Posted Nov 04, 2026 - 22:23 UTC

This incident affected: Mux Video - Live.