Elevated Mux Video Errors

Incident Report for mux

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 29, 2026 - 00:47 UTC

Update

Data collection, streaming, and alerting was delayed during that window.

Posted Oct 29, 2026 - 00:18 UTC

Identified

The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.

Posted Oct 29, 2026 - 00:14 UTC

Update

Mux Data Collection is also delayed. Continuing to investigate.

Posted Oct 28, 2026 - 23:52 UTC

Investigating

We are seeing errors across Mux Video and are investigating

Posted Oct 28, 2026 - 23:42 UTC

This incident affects: Mux Dashboard, Mux Video - VOD, Mux Video - Live, and Mux Data - Data Collection.