Elevated error rates starting live streams using rtmps://global-live.mux.com

Incident Report for mux

Resolved

From approximately 08:45 until 19:32 UTC on April 14th, we experienced an issue where new connections (or re-connections) to global-live.mux.com failed for some users outside of North America and Europe. We deployed a new SSL certificate for global-live.mux.com at 19:32 UTC, at which point all new connections are successful.

Posted Apr 14, 2021 - 09:00 UTC