live.mux.com RTMP entry point unavailable

Incident Report for mux

Resolved

This incident has been resolved.

Posted Oct 15, 2020 - 22:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 15, 2020 - 21:03 UTC

Investigating

We are investigating an issue where live.mux.com is unavailable for starting new live streams.

Please use rtmp://global-live.mux.com:5222 or rtmps://global-live.mux.com:443 to start new live streams while we investigate.

Posted Oct 15, 2020 - 20:26 UTC

This incident affected: Mux Video - Live.