Mux Data monitoring latency

Incident Report for mux

Resolved

This incident has been resolved.
Posted Oct 02, 2025 - 21:04 UTC

Monitoring

A fix has been implemented and we continue to monitor the results. Customers should see monitoring data and CCV counts return to normal.
Posted Oct 02, 2025 - 17:06 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 02, 2025 - 16:46 UTC

Update

We are continuing to investigate this issue.
Posted Oct 02, 2025 - 16:21 UTC

Update

We are continuing to investigate this issue. Customers affected will see artificially depressed CCV counts and percentages.
Posted Oct 02, 2025 - 15:51 UTC

Investigating

We are investigating an issue where monitoring data is delayed for many customers
Posted Oct 02, 2025 - 15:23 UTC
This incident affected: Mux Dashboard and Mux Data - Data Collection.