Issues watching live streams

Incident Report for mux

Resolved

This incident has been resolved. Live streams on the single affected pod in our EU region were impacted between 14:18 UTC - 14:55 UTC.

Posted Dec 02, 2023 - 16:10 UTC

Monitoring

Error rates on the affected pod in the EU region have returned to baseline, there is currently no customer impact; we continue monitoring.

Posted Dec 02, 2023 - 15:25 UTC

Investigating

We are currently investigating an issue with a small subset of live streams in our EU region, causing playback failures on affected streams.

Posted Dec 02, 2023 - 14:50 UTC

This incident affected: Mux Video - Live.