Missing `playback_ids` in some webhook event payloads

Incident Report for mux

Resolved

This incident has been resolved.

Posted Apr 14, 2022 - 03:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2022 - 01:44 UTC

Identified

The issue has been identified and we are working on a fix.

Posted Apr 14, 2022 - 00:04 UTC

Investigating

We are currently investigating an issue where a subset of webhook events are missing the expected `playback_ids` field within the payload. Specifically, the `video.live_stream.active` and `video.live_stream.recording` events do not contain the `playback_ids` field as expected.

All other Mux Video functionality is unaffected.

Posted Apr 13, 2022 - 23:42 UTC

This incident affected: Mux Video - Live.