Missing or incomplete data in real-time dashboards for some Mux Data customers

Incident Report for mux

Resolved

This incident has been resolved.

Posted Nov 29, 2022 - 20:43 UTC

Monitoring

The team have identified and mitigated the issue and are monitoring the results. Some real-time data from 19:03:00 -19:16:00 UTC has been lost.

We do not expect any significant impact to historical metrics.

Posted Nov 29, 2022 - 19:37 UTC

Investigating

Our team is currently investigating an issue where some Mux Data customers are experiencing missing or incomplete data in the Real-Time Dashboard.

Posted Nov 29, 2022 - 19:22 UTC

This incident affected: Mux Data - Data Collection.