Delayed data in Mux Data Monitoring dashboard and APIs

Incident Report for mux

Resolved

This incident has been resolved.

Posted Jan 25, 2026 - 13:09 UTC

Monitoring

Our team has implemented a fix to resolve the issue and is monitoring the situation.
We'll post an update as soon as the issue is fully resolved.

Posted Jan 25, 2026 - 12:08 UTC

Investigating

We are currently investigating errors in Mux Data, that are impacting some customers' metric collection, beginning at approximately 0935 UTC. We apologize for the inconvenience and will share an update once we have more information.

Posted Jan 25, 2026 - 10:42 UTC

This incident affected: Mux Dashboard and Mux Data - Data Collection.