Delayed Real-time data and slightly delayed webhook delivery

Incident Report for mux

Resolved

This incident has been resolved.

Posted Jan 21, 2021 - 23:43 UTC

Monitoring

A fix has been implemented and all realtime data is up to date and webhooks are delivering normally. We continue to monitor the system.

Posted Jan 21, 2021 - 22:20 UTC

Identified

We are currently experiencing an issue where data in the Real-time Dashboard is delayed or incomplete for recent timestamps. In addition, webhooks may experience a slight delay in delivery.

We have identified the issue and are working on a fix.

Posted Jan 21, 2021 - 21:55 UTC

This incident affected: Mux Dashboard.