Partial loss in delivery usage and billing data

Incident Report for mux

Resolved

We experienced a disruption in our ability to process delivery usage data, resulting in a reduced count of delivered minutes from 08:10 UTC to 09:31 UTC. We are working with our CDN vendor to understand if that usage will be backfilled. Any minutes that were unable to be processed will not be billed. We apologize for any inconvenience.

Posted Feb 06, 2025 - 08:00 UTC