Incomplete data in real-time dashboards

Incident Report for mux

Resolved

This incident has been resolved.

Posted Mar 15, 2022 - 13:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 15, 2022 - 12:42 UTC

Identified

We encountered an issue from 12:05 to 12:10 UTC on March 15th causing customers to see incomplete data in the Mux Data real-time dashboard, and the real-time engagement API for that time period. Historic metrics are unaffected. We have implemented a fix and are continuing to investigate the root cause.

Posted Mar 15, 2022 - 12:29 UTC

This incident affected: Mux Dashboard and Mux Data - Data Collection.