Data delays in Real-Time dashboards

Incident Report for mux

Resolved

This incident has been resolved.

Posted Feb 24, 2020 - 06:07 UTC

Monitoring

All data should now appear in the Real-Time Dashboard. Everything is functioning, and we continue to monitor the situation.

Posted Feb 24, 2020 - 04:10 UTC

Identified

The issue has been identified, and real-time data has caught up for some customers. Certain customers will still see no data in the Real-Time dashboard.

We continue to work on restoring this data for all customers.

Posted Feb 24, 2020 - 02:15 UTC

Investigating

We are experiencing an issue where the Real-Time Dashboards are not displaying any metrics as of 4:00 PST. We are investigating.

Posted Feb 24, 2020 - 00:20 UTC

This incident affected: Mux Dashboard.