Incomplete data in real-time dashboards

Incident Report for mux

Resolved

This incident has been resolved.

Posted Mar 15, 2022 - 17:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 15, 2022 - 15:34 UTC

Investigating

We are investigating an issue causing customers to see incomplete data in the Mux Data real-time dashboard and the real-time engagement API starting from 02:50 UTC. Historic metrics are unaffected.

Posted Mar 15, 2022 - 15:01 UTC

This incident affected: Mux Dashboard and Mux Data - Data Collection.