This incident has been resolved. All processing of Mux Data metrics caught up to realtime at 18:30 UTC.
Posted May 09, 2018 - 18:36 UTC
Update
We've made some modifications that we believe will help resolve the issues. Data in the dashboard is still about 2 hours behind for most customers. We will update again at 20:00 UTC.
Posted May 09, 2018 - 17:02 UTC
Update
We are currently undergoing emergency maintenance. Some data will be temporarily unavailable. Expect an update before 17:00 UTC.
Posted May 09, 2018 - 16:18 UTC
Update
We are currently experiencing processing delays for Mux Data metrics.
Posted May 09, 2018 - 15:27 UTC
Monitoring
Our API database has been identified as the root cause of the elevated API errors. We have switched to the secondary API database and have seen API performance return to normal. We are continuing to monitor the service.
Posted May 09, 2018 - 14:29 UTC
Investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted May 09, 2018 - 13:36 UTC
This incident affected: Mux Dashboard and Mux Data - Data Collection.