Elevated error rates during video playback

Incident Report for mux

Resolved

This incident has been resolved.
Posted Dec 11, 2018 - 06:33 UTC

Monitoring

A fix has been implemented and we're monitoring the results.
Posted Dec 11, 2018 - 05:22 UTC

Identified

We have identified the issue as being related to expired TLS certificates at our origin and are implementing a fix.
Posted Dec 11, 2018 - 04:38 UTC

Investigating

We are currently investigating elevated error rates while initiating video playback.
Posted Dec 11, 2018 - 04:32 UTC
This incident affected: Mux Video - VOD.