Elevated API Latency

Incident Report for mux

Resolved

This incident has been resolved.
Posted Oct 10, 2026 - 00:05 UTC

Monitoring

The issue has been identified and it was related to our cloud provider hosting our API. API latency has returned to normal levels, and we’re continuing to monitor stability. We apologize for the disruption.
Posted Oct 09, 2026 - 23:21 UTC

Update

We are continuing to investigate this issue.
Posted Oct 09, 2026 - 23:04 UTC

Investigating

From 22:10 to 22:50 UTC we experience elevated latency for video routes, we are currently investigating the root cause.
Posted Oct 09, 2026 - 23:04 UTC
This incident affected: Mux Video - VOD.
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