Unexpected stalling in some live streams

Incident Report for mux

Resolved

This issue has been resolved.

Posted Jun 06, 2020 - 04:00 UTC

Monitoring

We have implemented a fix and are monitoring the system to ensure everything is working as expected.

Posted Jun 06, 2020 - 03:51 UTC

Identified

We have identified the issue and are working on a fix for this right now.

Posted Jun 05, 2020 - 23:53 UTC

Investigating

We are currently investigating an issue where a small number of live streams are experiencing unexpected stalling in playback. We are working to diagnose and address as quickly as we can.

Posted Jun 05, 2020 - 23:36 UTC

This incident affected: Mux Video - VOD.