Incomplete data in real-time and historical dashboards

Incident Report for mux

Resolved

This incident has been resolved.
Posted Jun 05, 2022 - 19:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2022 - 17:22 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 05, 2022 - 17:05 UTC

Investigating

We are investigating an issue where a subset of customers might see incomplete data in Mux Data (real-time dashboards and historical metrics) again while we work on addressing it.
Posted Jun 05, 2022 - 15:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2022 - 15:09 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 05, 2022 - 15:02 UTC

Investigating

We are investigating an issue where a subset of customers might see incomplete data in Mux Data (real-time dashboards and historical metrics) starting at 13:29 UTC on June 5th.
Posted Jun 05, 2022 - 14:04 UTC
This incident affected: Mux Data - Data Collection.