Asset Playback Degraded

Incident Report for mux

Resolved

An issue affecting a small number of assets has been identified and resolved. All systems fully armed and operational.

Posted Aug 11, 2018 - 18:51 UTC

Monitoring

After investigation we have concluded that issues affecting playback were limited to a small number of assets in our system. We have created a process to fix the issues affecting these assets and should have a fix deployed over the next hour.

Posted Aug 11, 2018 - 04:12 UTC

Identified

We have identified an issue that is affecting playback of a small number of existing assets. We have isolated the root cause and are working on a fix.

Posted Aug 10, 2018 - 18:42 UTC

This incident affected: Mux Video - VOD.