Partial Mux Video Outage

Incident Report for mux

Resolved

This incident has been resolved.

Posted Jan 31, 2020 - 18:48 UTC

Monitoring

The Google Cloud Storage issue appears to have been resolved. We're monitoring their fix.

Posted Jan 31, 2020 - 10:24 UTC

Update

We have taken steps to ensure assets ingested after 9:50 UTC are not impacted. Expect long processing times for some assets ingested between 9:00-9:50 UTC.

Posted Jan 31, 2020 - 10:08 UTC

Identified

Due to an active issue with Google Cloud Storage affecting one region, we are seeing elevated error rates for assets in that region.

Posted Jan 31, 2020 - 09:58 UTC

This incident affected: Mux Video - VOD.